A Commissioner shall issue demands and/or make recommendations during the course of exercise of his/her powers.
If a Commissioner has considered that a business entity, an organization or an official has violated human rights and freedoms, he/she shall write and deliver demands to relevant organizations in order to restore human rights and freedoms and eliminate the violations.
A Commissioner makes recommendations within his/her own competence and deliver them to relevant business entities, organizations or officials in order to eliminate reasons and conditions in case there is possibility for violations of human rights and freedoms. Business entities, organizations or officials shall inform in writing with regard to measures undertaken within 1 (one) week if they have received demands, and within 30 (thirty) days if they have received recommendations from Commissioners.
Commissioners may approach the Court, according to the procedure established by law, with regard to the business entities, organizations or officials which have refused to undertake relevant measures as provided under his/her demands and/or recommendations.
The following table shows delivered demands and recommendations of the Commissioners in last six months.
Demands and recommendations |
2011.06.23 |
|
In the framework of monitoring and inquiry |
Demand(s) |
- |
Recommendation(s) |
5 |
|
Related with complaints |
Demand(s) |
9 |
Recommendation(s) |
2 |
The Commission monitors the implementation of the demands in regard with the complaints and recommendations released after examinations and inquiries and maintains registration of legal advices and complaints. Moreover, it carries out promotional activities by developing and releasing information necessary for citizens on the complaint handling procedure and by setting booklets. In January, 2011 it developed a card which is to take monitoring over complaint handling processes, and it is used in daily activities.
The following table shows demands and recommendations of the Commissioners delivered from 2008 to 2010.
Demands and recommendations |
2008 он |
2009 он |
2010 он |
|
In the framework of policy and analysis |
Demand(s) |
- |
- |
- |
Recommendation(s) |
1 |
3 |
- |
|
In the framework of monitoring and inquiry |
Demand(s) |
1 |
1 |
1 |
Recommendation(s) |
3 |
6 |
7 |
|
Related with complaints |
Demand(s) |
1 |
5 |
5 |
Recommendation(s) |
2 |
2 |
- |